Search the Way Shoppers Speak
Synonyms, attributes, and intent — so “navy sofa under £800” returns products, not a blank page.
Search and browse should understand how people actually ask — “navy sofa under £800” — not only exact SKU names. We improve on-site search, filters, and recommendations using your catalog and behaviour data.
The aim is fewer dead searches and more add-to-carts, not a gimmick widget.
Most store questions are “Where is my order?”, returns, and size or spec checks. An AI assistant can answer those from live order data and your policies, then pass the rest to a person with the order already attached.
Shoppers get a reply at 11pm. Your team gets fewer copy-paste tickets.
Large catalogs need descriptions, FAQs, and meta that match the brand and help people (and search engines) understand the product. We use AI as a draft engine — editors approve before anything goes live.
No unverifiable ranking promises. We write for shoppers first, with clean titles, attributes, and internal links.
AI can flag missing images, odd prices, duplicate SKUs, and checkout patterns that look risky — so merchandisers and ops spend time on exceptions, not every row.
You keep the final say on price and stock. The system surfaces what needs a look.
We track search-to-cart, chatbot resolution, and time-to-publish for new SKUs. If a feature does not move a number you care about, we change it or turn it off.
AI on a store is a set of tools with owners — not a black box on the homepage.